This pre-owned or refurbished product has been professionally inspected and examined to work and seem like new. How a product turns into a part of Amazon Renewed, your vacation spot for pre-owned, refurbished merchandise: A buyer buys a brand new product and returns it or trades it in for a more recent or completely different mannequin. That product is inspected and examined to work and seem like new by Amazon-qualified suppliers. Then, the product is bought as an Amazon Renewed product on Amazon. If not happy with the acquisition, renewed merchandise are eligible for substitute or refund underneath the Amazon Renewed Guarantee.